Terms & Conditions

Salalem Terms of use

These Terms of Use ("Terms") were last updated on 24/01/2022.

1. Accounts

Upon the creation of your Salalem account in performance of Salalem’s obligations under the Subscription Agreement with the Customer, and subsequently when you use certain features, you shall be solely responsible for maintaining the confidentiality of the account password.

Once your account has been successfully created, you will be deemed to be a “User” under these Terms of Use and you agree to the following:

(a) You accept responsibility for all activities that occur under your account or password.

(b) If you have reason to believe that your account is no longer secure, then you agree to immediately notify our Support Team.

(c) You agree that you will be liable for any damage or loss incurred by Salalem or others due to unauthorized use of our Services and/or e-Learning Course(s).

2. License to use our Services

Subject to these Terms of Use and our Policies, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services and watch the content for which you/your employer have/has paid all required fees, solely for your personal, non- commercial, educational purposes. As a User, upon your enrollment to a course, you are granted a license to view the course via the Salalem Platform and Service. You may view or watch content from our Services only for your personal, non-commercial use, unless you obtain Salalem’s written permission to otherwise use the content. All other uses are expressly prohibited.

Courses are licensed, and not sold, to you. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. This license does not give you any right to transfer or resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites). You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement between us.

We grant you a license to use our Services and watch our content for as long as you have a subscription with us and until such time we must disable the course or your account because of legal or policy reasons.

3. Unauthorized Use

You also aren't allowed to:

Do anything that violates local, state, national or international law or breaches any of your contractual obligations or fiduciary duties.

Share your password, let anyone access your account, or do anything that might put your account at risk.

Attempt to access any other user's account.

Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.

Access, tamper with, or use non-public areas of our Services.

Disable, break, interfere or try to circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks.

Try to reverse engineer any portion of our Services.

Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.

Use our Services to distribute malware.

copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Salalem platform or Services.

Impersonate or misrepresent your affiliation with any person or entity.

Encourage or help anyone do any of the things on this list.

The Services enable you to ask questions to our Support Team through our chat feature. We value respect and by using our Services, you agree to the following:

Not to use language that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.

Not to harass others.

Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.

4. Course Completion and Accreditation

Our platform model does not allow us to provide course accreditation. We partner with content providers to digitize their content and host it on our Platform for you to be able to benefit from such content. Salalem has no authority to grant academic accreditation upon the completion of an e-Learning Course. You agree that we are under no obligation to have a course recognised by any educational institution or accreditation program.

Upon completion of e-Learning Course, you will receive a Certificate of Completion certifying that you have successfully completed the e-Learning Course only.

5. Feedback

We welcome your questions, suggestions, ideas, comments, reviews and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you authorize Salalem to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. You grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Salalem does not waive any rights to use similar or related Feedback previously known to Salalem, developed by its employees or contractors, or obtained from other sources.

6. Intellectual Property Matters

Salalem respects the intellectual property of others, and we ask everyone who uses our services to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Salalem with the following information:

a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

b. a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the platform;

c. your address, telephone number, and e-mail address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

d. a statement by you that the above information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owner's behalf.

For notice of claims of copyright or other intellectual property infringement, Salalem can be reached as follows:

+962 781110323


7. Amendment to Terms of Use

From time to time, we may update these Terms of Use to clarify our practices or to reflect new or different practices (such as when we add new features), and Salalem reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

8. Termination

Salalem has discretion in enforcing these Terms of Use. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of these Terms, if you or your employerr fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities.

Upon any such termination we may delete your account and we may prevent you from further access to the platforms and use of our Services. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

The following sections shall survive the expiration or termination of these Terms: License to use our Services, Feedback, Miscellaneous Provisions and Dispute Resolution.

9. Dispute Resolution

a. Small Claims - Either of us can bring a claim in small claims (being a claim which value is less than XXX) court in (a) (XXXXX), (b) the county where you live, or (c) another place we both agree on, as long as it qualifies to be brought in that court.

b. Going to Arbitration - If we can’t resolve our dispute amicably, you and Salalem agree to resolve any claims related to these Terms (or our other legal terms) through final and binding arbitration, regardless of the type of claim or legal theory. If one of us brings a claim in court that should be arbitrated and the other party refuses to arbitrate it, the other party can ask a court to force us both to go to arbitration (compel arbitration). Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

If the claim exceeds XXXX, the dispute shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with the said Rules. The place of arbitration shall be Amman Jordan and shall be conducted in English.

c. No Class Actions - We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action; (b) an arbitrator can’t combine multiple people’s claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and can’t be used to decide other users’ disputes. If a court decides that this “No class actions” clause isn’t enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.

d. Changes - Notwithstanding the “Amendment to Terms of Use” section above, if Salalem changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing Salalem written notice of such rejection by mail or hand delivery to: [address] within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Salalem in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

10. Miscellaneous Provision

a. No Assignment - You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

b. Severability - If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

c. Waivers - Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

d. Disclaimers - It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our content providers is making misleading statements in their course. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Salalem or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features. We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

e. Limitation of liability - To the extent permitted by law, we will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability to you or any third parties under any circumstance is limited to the greater of XXX ($XXXX) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims.

f. Governing Law - [to be agreed]

11. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.