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Workplace Core Business Skills

Emotional Intelligence (core)

Hour
Empathy
114 XP
What you will learn?

Emotional intelligence is a fine quality that enables us to confront, with patience, insight, and imagination, the many problems that we face in our affective relationship with ourselves and with others. It is a cornerstone of human relations. We use this skill to relate with others, understand ourselves and appreciate life's many blessings. There is no wonder it has been associated with more successful outcomes in life, as not only does it help you determine how to manage your feelings, but also those of others around you which ultimately leads towards a happier and healthier lifestyle for every emotional intelligence ambassador out there!

At the moment, you might be confusing EQ with personality, and thinking that some people simply have a higher range of emotional intelligence than others, and there’s nothing that can be changed about it. But luckily this is not true! Unlike personality, emotional intelligence is not a fixed pattern of thoughts, feelings, and behaviours. But it is rather a set of skills that can be learned, developed, and constantly improved upon. So if you feel your EQ is subpar, have no fear, for, in this course, you’ll be learning all about emotional intelligence, including a thorough explanation of what it actually is, its characteristics, its elements, and most importantly, the ways by which it can be improved and strengthened so you could be the best version of yourself you can be, on both personal and professional aspects.

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Course content

What is Emotional Intelligence (EQ)?
Characteristics of EQ
Elements of EQ/ The First Element: Self-awareness
The Second Element of EQ: Self-regulation
Achieving Self-regulation
The Third Element of EQ: Empathy
The Fourth Element of EQ: Motivation/ The Fifth Element of EQ: Social Skills
Final Exam

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