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Soft skills and personal development

Emotional Intelligence

24 min of video9 modulesScored assessment

About this course

Emotional intelligence is a fine quality that enables us to confront, with patience, insight, and imagination, the many problems that we face in our affective relationship with ourselves and with others. It is a cornerstone of human relations. We use this skill to relate with others, understand ourselves and appreciate life's many blessings. There is no wonder it has been associated with more successful outcomes in life, as not only does it help you determine how to manage your feelings, but also those of others around you which ultimately leads towards a happier and healthier lifestyle for every emotional intelligence ambassador out there!

At the moment, you might be confusing EQ with personality, and thinking that some people simply have a higher range of emotional intelligence than others, and there’s nothing that can be changed about it. But luckily this is not true! Unlike personality, emotional intelligence is not a fixed pattern of thoughts, feelings, and behaviours. But it is rather a set of skills that can be learned, developed, and constantly improved upon. So if you feel your EQ is subpar, have no fear, for, in this course, you’ll be learning all about emotional intelligence, including a thorough explanation of what it actually is, its characteristics, its elements, how it can be applied at work, how it can be recruited to manage conflict, and most importantly, the ways by which it can be improved and strengthened so you could be the best version of yourself you can be, on both personal and professional aspects.

What it covers

  1. 01

    What is EQ?

  2. 02

    Characteristics of EQ

  3. 03

    Applying EQ in the Workplace

  4. 04

    Improving Your EQ

  5. 05

    Managing Conflict with EQ

  6. 06

    Applying EQ to Conflict Management

  7. 07

    Collaboration and Developing EQ in Teams

  8. 08

    Creativity and EQ

  9. 09

    Self-Reflection Task

Ends with a scored assessment.

Bring One Requirement. Leave With Its Record.

Give us an hour and one real requirement — from your rulebook or from a role profile. You will see how it maps to people, deadlines, and evidence on Salalem.

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