Refund Policy

Last updated: September 29, 2026

This Refund Policy sets out what happens to amounts already paid to Salalem.

Who this policy is from

Salalem provides this Website and the Service, and is referred to below as the Company.

Definitions

In this policy, Company (also “we”, “us” and “our”) means Salalem. Website means the Salalem website, at salalem.com. Service means the Salalem platform and the services the Company provides through it. Order means a purchase of the Service from the Company under a signed agreement, a purchase order, or an invoice. You means the individual using the Service, or the company or other legal entity on whose behalf that individual uses it.

What this policy covers

Salalem is sold to organizations only, under a signed agreement, a purchase order, or an invoice. Nothing is sold through the Website, and the Salalem apps take no payments. Refunds follow the terms of that contract and the law and jurisdiction it is subject to. This policy states what applies where the contract says nothing; where the two differ, the contract applies.

Cancelling an Order

An Order is cancelled under the terms of its contract. The Cancellation Policy on this site explains how to give notice.

Refunds on amounts already paid

Unless your contract provides otherwise, all pre-paid amounts are final and no refund will be issued.

Contact us

If you have a question about this Refund Policy, write to support@salalem.com.