Training Needs Analysis
Turn learning needs into action.
Training Needs Analysis (TNA) brings learning records, required training, feedback, and requests into one review. Decide what needs learning, clearer guidance, or another owner’s attention—then follow through in Salalem.
Use each capability on its own. Connect more of your work through TNA as your practice develops.
A worked example
Does this need another course?
In this fictional example, complaint-handling training is nearly complete, yet people still ask for help. The evidence gives a reviewer a reason to investigate before assigning another course.
Needs review
Retail banking, third quarter
Relationship manager48 people
Customer due diligence
P1- Requirements met
- 38%
- Training due in
- 61 days
- Asked for it
- 23
Sources agreeDecision TrainComplaint handling
P2- Requirements met
- 92%
- Training due in
- None
- Asked for it
- 41
Sources disagreeDecision Not a training problemDigital onboarding tools
P3- Requirements met
- 64%
- Training due in
- None
- Asked for it
- 9
Sources agreeDecision Awaiting decision
-
Evidence you can inspect
See the source and the people behind a signal. Check what it supports before deciding what to do.
-
A decision someone owns
Record the response and its reason. AI can help draft a suggestion; a person makes the decision.
-
A record you can return to
Follow the linked response and return to earlier decisions when reviewing later evidence. Completed training alone does not prove a business result.
The connected workflow
From evidence to a response you can explain.
TNA connects the work across Salalem: what you know, what deserves attention, what you decide, and how you respond.
-
Evidence
Bring together supported records and input, with their sources and audiences visible.
-
Needs
Review priorities, deadlines, and where the sources agree or disagree.
-
Decisions
A person chooses a response and records the reason behind it.
-
Responses
Connect learning, a knowledge fix, or an action owned outside L&D.
-
Review
Read later evidence alongside the earlier decision and decide what comes next.
A formal cycle gives a planning round a scope and a frozen report. Later reviews can revisit the reasoning without rewriting that record.
Connected evidence
Use more of what you already know.
Learning records answer one question. Feedback, deadlines, and requests add others. TNA gives your team the context to read them together.
-
What people have completed
Role Readiness compares passed learning with your role requirements. Unmet requirements connected to learning create ongoing needs, with the affected headcount and completion evidence. Requirements without connected learning need setup first.
Role Readiness · Courses · Assessments · External learning
See how Role Readiness supplies evidence -
What needs to be completed
Bring required training, upcoming renewal dates, and expiring certifications into the same prioritization conversation.
Role requirements · Compliance · Certifications
-
What people are looking for
Look at learning requests and unanswered knowledge searches. Persistent demand can point to a need for clearer guidance as well as learning.
Catalog requests · Knowledge gaps
-
What people are telling you
Read manager priorities, learner input, and course evaluations alongside recorded activity. Anonymous responses remain aggregate and respect reporting thresholds.
Manager input · Surveys · Evaluations
Sources contribute where access, mappings, and reporting thresholds allow. A missing reading is not evidence that there is no need.
Five possible decisions
Choose the response that fits.
Give every need a considered response, with a reason and a record of what happened next.
AI may help draft the reasoning. Your team records the decision and controls what is published or assigned.
-
Train
Build or extend a learning program, then review and publish it for the intended audience.
-
Already covered
Link the program that already addresses the need instead of creating duplicate learning.
-
Defer
Record why the need can wait, so it remains part of the next review.
-
Knowledge fix
Connect the need to a knowledge article or policy update and record the follow-through.
-
Not a training problem
Record that the response belongs outside training, name an owner, and track the action. Conflicting evidence prompts investigation; it does not diagnose the cause.
Adoption at your pace
Start with the work you need today.
Run a program, ask your team, or publish guidance independently. Bring that work into a needs review when useful. These starting points can coexist across teams; they are not levels to unlock.
-
Deliver what is already clear
When the learning need is already clear, create or assign a program directly. TNA can provide the context for future planning.
Explore learning journeys -
Listen before you plan
Collect priorities and feedback through surveys. Combine supported input with other evidence when deciding what deserves attention.
Explore surveys -
Make guidance easier to find
Give people reliable guidance where they work. A knowledge response may address a need without another course.
Explore workforce knowledge
Questions before you begin
Do we have to use TNA to use the other features?
No. Courses, programs, assessments, surveys, compliance, and knowledge management have standalone workflows. Use the capabilities you need, then connect more of your work through TNA. Feature access follows your plan and permissions.
Do we need a skills framework before we start?
No. Topic questionnaires and supported sources such as learning requests, knowledge gaps, and required training can support TNA without a skills framework. Role Readiness uses your own framework, role requirements, and connected learning. Source access and reporting thresholds still apply; we’ll confirm the inputs available for your organization.
Is needs analysis only an annual exercise?
No. Seven standing sources, including Role Readiness, can refresh ongoing needs without opening a formal cycle. Unmet connected role requirements create needs; later passes update the evidence while keeping human decisions and earlier cycle reports. You can refresh explicitly, with supported changes and a daily scan also updating the record. Formal cycles remain available for scoped reviews and questionnaires.
Can we import our existing spreadsheet of needs?
Direct need entry and spreadsheet import are planned future work. The current workflow starts from supported platform records and questionnaires. We’ll confirm the available sources when planning your demonstration.
Does AI decide what training to assign?
AI can draft a rationale and suggest a response. A person records the decision, reviews the content, and publishes learning through the normal workflow. Salalem does not produce employee proficiency ratings.
Start with a real learning question.
Bring a learning priority, a planning question, or a decision your team needs to make. We’ll walk through the relevant evidence, response, and follow-up for your organization.
Book a demo