What they were looking for
The bank came to Salalem needing one system flexible enough to cover most of its learning needs rather than a tool for a single programme. That is a harder requirement than it sounds: most platforms cover a slice well and leave the rest to spreadsheets.
When we first approached Salalem we were so much in need for a flexible e-Learning system that could cover most of our needs, which we luckily found while using it.
What the platform did for them
Three things are named in the reference: the platform is straightforward to use, its reporting is clear enough to act on, and it carried the training the bank needed built for it specifically rather than taken off a shelf.
Salalem is a user-friendly platform that has a good and clear reporting system, very good features that cover our needs especially the bespoke training.
How the implementation went
Implementation is where learning platforms usually disappoint, so it is the part of a reference worth reading closely. The bank credits the team and its support through that phase rather than the software alone.
The amazing and collaborative team with outstanding service and maintenance was a great help throughout the implementation phase which made it easy and fast as we had the team's support 24/7.
When we first approached Salalem we were so much in need for a flexible e-Learning system that could cover most of our needs, which we luckily found while using it. Salalem is a user-friendly platform that has a good and clear reporting system, very good features that cover our needs especially the bespoke training. The amazing and collaborative team with outstanding service and maintenance was a great help throughout the implementation phase which made it easy and fast as we had the team's support 24/7.
Diala Ajlouni
Director, Learning & Development · Bank al Etihad
This story is drawn from a reference the client approved for publication. We have added no figures the bank did not state.