Core business skills
Managers vs Leaders
8 min of video3 modulesScored assessment
About this course
Managers and leaders have a lot of similarities. But being a successful leader means knowing how to think like a leader with an inspiring vision.
And being the leader of your team allows you to lead it towards the goal that you want to achieve together, raise their morale and perform the work effectively.
Join us on this course to start your journey towards becoming an inspiring leader.
What it covers
- 01
An Introduction to Managers and Leaders
- 02
The Difference Between Management and Leadership
- 03
Using Managerial and Leadership Skills
Ends with a scored assessment.
More in this section
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Greeting Customers
It's important to greet customers in the appropriate manner, as this first impression forms the foundation of the customer's…7 min of video3 modulesScored assessment -
Managing and Organizing Projects
Activity planning and resource organization are important parts of managing any project, as they allow for measuring the time…10 min of video5 modulesScored assessment -
Managing Customer Expectations
Managing customer expectations is a small but powerful skill for companies operating in any part of the customer experience…6 min of video3 modulesScored assessment
Bring One Requirement. Leave With Its Record.
Give us an hour and one real requirement — from your rulebook or from a role profile. You will see how it maps to people, deadlines, and evidence on Salalem.
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