How to Build Rapport
7 min of video3 modulesScored assessment
About this course
If a stranger approaches you on the street and offers to sell you a product, you probably wouldn't turn to him and would politely decline, right? However, if one of your friends offers to sell you a certain product, it is likely that you would take a look at it even if you have no intention of buying it.
Generally, we tend to buy from individuals whom we trust. In sales, acquiring a client's trust is invaluable, as sales can quickly fall apart without it. The question remains, how can you establish trust quickly to make sales? The key is to build a strong rapport with your clients. Watch this course to learn more about how to accomplish this.
What it covers
- 01
Benefits of building a harmonious relationship with customers
- 02
Asking the right questions to build a harmonious relationship with customers
- 03
Using reflection and matching techniques to build trust
Ends with a scored assessment.
More in this section
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Building Benefits
When creating marketing materials or sales presentations, it is important to focus more on the benefits of products than their…6 min of video3 modulesScored assessment -
Emotional Intelligence for Sales Success
The application of emotional intelligence skills helps to improve the management of relationships between different levels by…6 min of video3 modulesScored assessment -
Keeping Prospects Engaged
With a lot of noise out there, maintaining engagement and communication with your potential customer requires consistent effort…6 min of video3 modulesScored assessment -
Mastering Cold Calling
It is true that conducting informal calls can lead to an increased rejection rate and potentially damage the company's…7 min of video3 modulesScored assessment -
Mastering Cold Emailing
Cold email is a relatively new sales technique, and a sales representative may feel like they are sending their message into a…6 min of video3 modulesScored assessment -
Questioning Skills
Many sales representatives fall into the trap of asking too many guiding questions, turning their communications into…7 min of video3 modulesScored assessment
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