Sales and customer skills
Questioning Skills
7 min of video3 modulesScored assessment
About this course
Many sales representatives fall into the trap of asking too many guiding questions, turning their communications into interrogations, and alienating customers from their services or products. To get the essence of what the customer wants and needs, one must identify and use the appropriate questions at the right time.
What it covers
- 01
Levels of asking questions in sales
- 02
Techniques of asking questions in sales
- 03
Applying questioning techniques to improve sales and close deals
Ends with a scored assessment.
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