Sales and customer skills
Sales Listening Skills
7 min of video4 modulesScored assessment
About this course
This course is ideal for those who work in sales and want to improve their communication skills. This training covers the importance of being an effective listener, how a sales team can communicate and build relationships with their clients, as well as tips and techniques that can be used to improve overall sales presentation.
What it covers
- 01
Hearing vs Listening
- 02
The Effects Lack of Listening to Customers Have on Sales
- 03
Traits of a Great Listener
- 04
Techniques for Effective Listening
Ends with a scored assessment.
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